Frequently asked questions
Last updated on March 21, 2010 | Follow via RSS
Here you’ll find our frequently asked questions with regards to the use of Bits on the Run. A lot of questions are solved here.
Pricing
- How many hours of video is 1GB?
- Do you have a pay-as-you-go example?
- What is included in the traffic?
- What payment methods do you accept?
- How can I get extra traffic/content?
- I did a payment. When is my account updated?
- Can my account get blocked?
Video management
- Can I match the player style to my website?
- What is this #2038 error after uploading?
- How do I embed a video in my site?
- Can I add more properties to a video?
- How do I embed a video in WordPress?
- How do I replace a video?
- Can I also manage audio?
- Can I manage multiple accounts?
Transcoding
- Can I use FTP for uploading?
- What is the quality of your videos?
- What video formats can I upload?
- How long does transcoding take?
- How do I export videos from Camtasia?
- What is the maximum filesize for uploads?
- Can you also not transcode my video?
Content delivery
- How can I make the video stop stuttering?
- Can I use my own videoplayer?
- Do you offer RTMP streaming?
- Can you handle my traffic?
- Can I do live streaming?
- Do you support Microsoft Silverlight?
- Why do I get a Permission Denied?
- Why are my view counts lower than they used to be?
System API
- Where can I find my API keys?
- Do you have an API kit in language X?
- How can I construct conversion URLs?
- What happens with the old API?
Videoplayer
- Can your player interact with javascript?
- Can I play youtube videos?
- How can I remove the player rightclick link?
- Can I share embed codes in the player?
