preview costs
Started by tara on January 8th, 2010 13:05 | return to category | Follow by RSS
do i get charged for viewing a preview of the embed code?
JeroenW
January 8th, 2010 16:35Yes. These previews also come directly from the CDN.
We do not substract this traffic from your other traffic (nor do we have a way of knowing how much traffic the previews generated).
Ken
January 13th, 2010 09:09Yikes...
I gotta say, I don't like that fact one bit.
It's a shame that we can't work on our videos, and preview them to make sure they are the way we like them before publishing them....without getting charged.
JeroenW
January 13th, 2010 10:50Our system does not know when a video has been officially published or not. We simply have a cost of delivering the files and we charge every time a video is watched. It might not be nice, but is simple and honest.
Tara Cauchi
January 19th, 2010 14:28I just that uploading 16:9 video and set the parameters in a custom player yet the player seems to add letterboxes anyways... I've had to play the preview several times for each video to try and correct this problem - which still hasn't been fixed
JeroenW
January 20th, 2010 14:06Are you sure that:
- the original video is 16:9
- the dimensions of the player display are 16:9
We sometimes see people uploading letterboxed widescreen content (with black borders in the video stream), or players that are not widescreen.
Do you have an example page, e.g. a preview of the video+player you use?
