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        <title>Support Forum Feed - Bits on the Run</title>
        <language>en-us</language>
        <copyright>All rights reserved - Heliotrope B.V.</copyright>
        
        <link>http://www.bitsontherun.com/forum/</link>
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        <description><![CDATA[
            An overview of the last 20 new replies to topics in 
            the Bits on the Run support forum.
        ]]></description>
        <pubDate>Thu, 11 Mar 2010 14:00:56 +0100</pubDate>
        
        <item>
            
            <title>Re: Reinstate conversion that was removed in error</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Did you delete the H264 <strong>conversion</strong> (of your video) or <strong>template</strong> (in your account)? The first one can be easily re-generated by clicking the <em>add</em> button. As to the second one, you can simply add a new <em>H264 Baseline</em> template and then keep everything default except for the <em>width</em>, that should be 720.</p>
<p>Comparing two conversions is indeed possible. For example, you could download them both from the CMS and compare them on your local computer. You could also put two different players on a page. Both players should contain the same video, but one player should have its <em>video quality</em> player setting set to the Passthrough and the other player should have that setting set to the H264 TV template.</p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:56:33 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/uploading-encoding/340-reinstate-conversion-that-was-removed-in-error/#reply-1604</link>
            <guid>http://www.bitsontherun.com/forum/uploading-encoding/340-reinstate-conversion-that-was-removed-in-error/#reply-1604</guid>
        </item>
        
        <item>
            
            <title>Re: Error#2038</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>I presume you tried uploading a video from the CMS? The error 2038 is <a href="/faq/video-management-system/what-is-this-2038-error/">a real issue</a> from time to time indeed. We will soon move to another way of uploading which fixes this error. For now, there are two workarounds:</p>
<ul>
<li>You could disable javascript or plugins in your browser. That way you'll get a plain HTMl upload that will work.</li>
<li>You <a href="/faq/uploading-encoding/can-i-use-ftp-uploading/">could use FTP</a> to upload your video. FTP is a great way to also upload big files or multiple files at once.</li>
</ul>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:52:00 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/uploading-encoding/362-error2038/#reply-1603</link>
            <guid>http://www.bitsontherun.com/forum/uploading-encoding/362-error2038/#reply-1603</guid>
        </item>
        
        <item>
            
            <title>Re: Help?</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>If you create a new account, we can insert your content/traffic in that.</p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:48:15 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/payments-sales/361-help/#reply-1602</link>
            <guid>http://www.bitsontherun.com/forum/payments-sales/361-help/#reply-1602</guid>
        </item>
        
        <item>
            
            <title>Re: Easy way for pagination</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Unfortunately, we don't have an example of this available. And the pagelimit parameter indeed only works with XML. I think we can indeed build a small example for that: using PHP for the serverside and a bit of javascripting for the client side to offer the pagination. For now though, it might be best to Google for something like <em>PHP pagination example</em>. </p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:45:38 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/system-api/355-easy-way-for-pagination/#reply-1601</link>
            <guid>http://www.bitsontherun.com/forum/system-api/355-easy-way-for-pagination/#reply-1601</guid>
        </item>
        
        <item>
            
            <title>Re: IE Video Embedding problems with javascript</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Hmm, you demo doesn't work for me in any browser. Perhaps a small typo somewhere?</p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:41:33 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/360-ie-video-embedding-problems-with-javascript/#reply-1600</link>
            <guid>http://www.bitsontherun.com/forum/player-api/360-ie-video-embedding-problems-with-javascript/#reply-1600</guid>
        </item>
        
        <item>
            
            <title>Re: How-To: Using BoR with the HD button and resizing the player</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Ah, great! It'd also be great of you can post this script to a simple example page (like our <a href="/demo/listening/">demos</a>). That way, other users can benefit from your work as well.</p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:39:54 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/349-how-to-using-bor-with-the-hd-button-and-resizi/#reply-1599</link>
            <guid>http://www.bitsontherun.com/forum/player-api/349-how-to-using-bor-with-the-hd-button-and-resizi/#reply-1599</guid>
        </item>
        
        <item>
            
            <title>Re: FTP error 421 Too many connections from the same IP address</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>We support 8 concurrent uploads per IP address. This should be fine, given that more concurrent uploads will not speed up the process. </p>
<p>Is there something on your side you can do to streamline the process? For example queuing up uploads in times when there's a lot of them. I think the bottleneck is the pipe from your server/computer to our network. </p>
<p>I believe the blocking occured because the 350 videos got you run out of <em>content</em> pretty fast. The number of videos by itself is no problem; we have seen instances of users uploading &gt;1000 videos in a day.</p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:38:19 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/misc/363-ftp-error-421-too-many-connections-from-the-sa/#reply-1598</link>
            <guid>http://www.bitsontherun.com/forum/misc/363-ftp-error-421-too-many-connections-from-the-sa/#reply-1598</guid>
        </item>
        
        <item>
            
            <title>Re: Spam</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>We're indeed moving our email from an internal mail script to an email service that allows you to opt out. We'll also start sending fewer messages for upcoming blockings / deletions (we now do this 15 / 5 / 1 day in advance)</p>
<p>You probably received the latest message (your account is deleted) today, so in terms of emails from us you should be OK. </p>
            ]]></description>
            <pubDate>Thu, 11 Mar 2010 10:33:04 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/misc/364-spam/#reply-1597</link>
            <guid>http://www.bitsontherun.com/forum/misc/364-spam/#reply-1597</guid>
        </item>
        
        <item>
            
            <title>Re: Aspect ratio changed when transcoding</title>
            <description><![CDATA[
                Sam Valiant replied: 
                <p>Great news!</p>
            ]]></description>
            <pubDate>Wed, 10 Mar 2010 13:20:22 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/uploading-encoding/348-aspect-ratio-changed-when-transcoding/#reply-1590</link>
            <guid>http://www.bitsontherun.com/forum/uploading-encoding/348-aspect-ratio-changed-when-transcoding/#reply-1590</guid>
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        <item>
            
            <title>Re: Change of pixels</title>
            <description><![CDATA[
                Sam Valiant replied: 
                <p>Thankyou, please keep me updated. I will look into my encoding process which is done via VisualHub.</p>
            ]]></description>
            <pubDate>Wed, 10 Mar 2010 13:17:39 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/uploading-encoding/356-change-of-pixels/#reply-1589</link>
            <guid>http://www.bitsontherun.com/forum/uploading-encoding/356-change-of-pixels/#reply-1589</guid>
        </item>
        
        <item>
            
            <title>Re: Best Way to Resize a Video</title>
            <description><![CDATA[
                Riki replied: 
                <p>Thanks remco, amazing work!! They look a lot better and now I can use this solution :)</p>
            ]]></description>
            <pubDate>Tue, 9 Mar 2010 19:18:24 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/streaming-syndication/274-best-way-to-resize-a-video/#reply-1587</link>
            <guid>http://www.bitsontherun.com/forum/streaming-syndication/274-best-way-to-resize-a-video/#reply-1587</guid>
        </item>
        
        <item>
            
            <title>Re: Stop on last frame?</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Unfortunately, that's not possible at present. There is the possibility of using the javascript API of the player to e.g. show a phone number or stop on the last frame, but that requires some javascript programming:</p>
<ul>
<li><a href="/tutorials/listening-playback-state/">Listening to the playback state</a></li>
</ul>
            ]]></description>
            <pubDate>Tue, 9 Mar 2010 13:49:11 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/359-stop-on-last-frame/#reply-1581</link>
            <guid>http://www.bitsontherun.com/forum/player-api/359-stop-on-last-frame/#reply-1581</guid>
        </item>
        
        <item>
            
            <title>Re: URL Scheme for Channels</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>We do have a URL scheme for channels, but it uses the <a href="/documentation/content-server/url-scheme/feeds.html">feed section</a> of the contentserver. </p>
<p>Is this what you were looking for or did you have other expectations?</p>
            ]]></description>
            <pubDate>Tue, 9 Mar 2010 13:42:18 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/streaming-syndication/358-url-scheme-for-channels/#reply-1579</link>
            <guid>http://www.bitsontherun.com/forum/streaming-syndication/358-url-scheme-for-channels/#reply-1579</guid>
        </item>
        
        <item>
            
            <title>Re: Is there a way to have the player with 100% width and height using the javascript embed?</title>
            <description><![CDATA[
                Riki replied: 
                <p>I figured it out, instead of feeding the flashvar to the player, just use it like this:</p>
<pre><code>function playerReady(obj) {
    player = gid(obj.id);
    addListeners();
player.width                         =  '100%';
    player.height                        =  '100%';
};
</code></pre>
<p>I hope this helps someone.</p>
            ]]></description>
            <pubDate>Mon, 8 Mar 2010 17:57:45 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/357-is-there-a-way-to-have-the-player-with-100-wid/#reply-1575</link>
            <guid>http://www.bitsontherun.com/forum/player-api/357-is-there-a-way-to-have-the-player-with-100-wid/#reply-1575</guid>
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        <item>
            
            <title>Re: Disable full screen</title>
            <description><![CDATA[
                anonymous replied: 
                <p>s</p>
            ]]></description>
            <pubDate>Sun, 7 Mar 2010 18:09:39 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/281-disable-full-screen/#reply-1572</link>
            <guid>http://www.bitsontherun.com/forum/player-api/281-disable-full-screen/#reply-1572</guid>
        </item>
        
        <item>
            
            <title>Re: Uploading using webuploader</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>OK, great, success! Let me stress again that the javascript uploader is preferred over the Flash one. In our CMS, we'll also soon switch from Flash to JS.</p>
            ]]></description>
            <pubDate>Sun, 7 Mar 2010 10:07:32 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/system-api/354-uploading-using-webuploader/#reply-1569</link>
            <guid>http://www.bitsontherun.com/forum/system-api/354-uploading-using-webuploader/#reply-1569</guid>
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        <item>
            
            <title>Re: Keeping Originals while using Amazon</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>Yups indeed. Though not a big priority, it is on our list.</p>
            ]]></description>
            <pubDate>Sat, 6 Mar 2010 19:30:06 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/video-management-system/346-keeping-originals-while-using-amazon/#reply-1564</link>
            <guid>http://www.bitsontherun.com/forum/video-management-system/346-keeping-originals-while-using-amazon/#reply-1564</guid>
        </item>
        
        <item>
            
            <title>Re: Switching channels with js</title>
            <description><![CDATA[
                James replied: 
                <p>Brilliant!</p>
<p>J.</p>
            ]]></description>
            <pubDate>Fri, 5 Mar 2010 19:14:03 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/player-api/353-switching-channels-with-js/#reply-1562</link>
            <guid>http://www.bitsontherun.com/forum/player-api/353-switching-channels-with-js/#reply-1562</guid>
        </item>
        
        <item>
            
            <title>Re: Google Analytics Pro - video titles</title>
            <description><![CDATA[
                JeroenW (BotR admin) replied: 
                <p>This is fixed in the GAPro plugin. You can show titles by setting the <em>idstring</em> flashvar:</p>
<pre><code>plugins=gapro-1&amp;gapro.accountid=UA-XXXXXXX-X&amp;gapro.idstring=||title||
</code></pre>
            ]]></description>
            <pubDate>Fri, 5 Mar 2010 17:52:46 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/misc/220-google-analytics-pro-video-titles/#reply-1561</link>
            <guid>http://www.bitsontherun.com/forum/misc/220-google-analytics-pro-video-titles/#reply-1561</guid>
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        <item>
            
            <title>Re: Switch My Account to S3 / Cloudfront?</title>
            <description><![CDATA[
                remco (BotR admin) replied: 
                <p>Hi Jarett, we can convert your existing account to S3 + Cloudfront. If you've already activated Cloudfront for your Amazon account, all you need to do is <a href="http://www.bitsontherun.com/contact/sales/">contact us</a> with your key and secret, and we will set up your existing account to use AWS.</p>
            ]]></description>
            <pubDate>Fri, 5 Mar 2010 15:12:53 +0100</pubDate>
            
            <link>http://www.bitsontherun.com/forum/streaming-syndication/350-switch-my-account-to-s3-cloudfront/#reply-1559</link>
            <guid>http://www.bitsontherun.com/forum/streaming-syndication/350-switch-my-account-to-s3-cloudfront/#reply-1559</guid>
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